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Sage ERP X3 CRM

Sage ERP X3 CRM module is fully integrated with sales, inventory, purchasing, finance and manufacturing, that enables you to get a 360 degree view of a customer within one single system and database, from both a marketing and administration standpoint.

Sage ERP X3 CRM main features include:

  • Contact management
  • Sales force automation
  • Customer support
  • Call centers
  • Guarantee management
  • Service orders
  • Knowledge base
  • Marketing campaigns

Used in association with the sales management function, the Sage ERP X3 CRM module enables the user to improve management of customer relations.

Sage ERP X3 CRM marketing function can use it to organise and monitor marketing campaigns, manage direct mailing and telemarketing, and set up trade shows and press campaigns.

Sage ERP X3 CRM module is used by the sales force on a daily basis to monitor jobs and organise tasks (customer job monitoring, management of incoming and outgoing calls, tasks, meetings, and contacts). The Sage ERP X3 CRM module is used in particular for comprehensive management of equipment populations and customer service operations.

FDS Technology would be more than happy to discuss how you can benefit from Sage ERP X3.

Please call 1800 500 200 or email marketing@fdstechnology.ie for more information.