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Sage 1000.

Sage 1000 helping you to keep your customer service levels impeccably high...

More choice in suppliers, changing customer demands and service expectations will affect your business. You need Sage 1000 to manage your processes effectively and provide the best possible customer service.
  • Build loyal customer relationships
    With Sage 1000, it becomes much easier for everyone inside your company to work together and share critical information. As a result, you will understand the buying habits and preferences of your customers and prospects so you can drive up sales, find new customers, and maximise repeat business. You can build and manage lasting customer relationships by providing the professional level of service your customers expect.
  • Integrated business data
    Your customer-facing staff can draw on information from across the business. For example, they can carefully check credit status before selling to a customer; ascertain how much stock is in the warehouse; and determine the buying patterns of customers at a glance.
  • Capitalise on opportunities
    With Sage 1000, you can readily analyse, manage, and synchronise sales, marketing and customer careactivities across all points of contact. Customers and prospects will be able to interact with you across any department.
  • Matches your business
    Sage 1000 customer management, service and support functions map closely onto the way you work, with fields, screens, tabs, tables, views, scripts, and security settings all easily modified through on-screen tools.
  • Contract Management
    Efficient after-sales service with maintenance and revenue billing is easily managed with Sage 1000. It provides an efficient way to manage complex, high value equipment contracts with structured billing for recurring charges. You can bill in advance (or arrears) for services such
    as rental, lease, service, maintenance or support, with or without consolidated invoicing.
  • Return and repairs
    Sage 1000 allows you to manage items returned for credit, replacement or repair. Combining speed of entry, flexibility and online information helps you improve customer service by ensuring visibility of the returned product throughout the return/repair cycle.

We are experts in Sage 1000 and would be more than happy to discuss how you can benefit from this great integrated solution.

Please call 1800 500 200 or email sage1000@fdstechnology.ie for more information.